good suggestion.. is there any other way to follow this distro outside discourse? 
why? I never bought "professional" version of any OOSS product I used since now.. I always foud "professional like" support in the right forums
well, if you take a look at, example, proxmox's forums, you can't say it's not "professional"
never used such a feature, neither on any kind of commercial site support (HP,M$ or other)